Richmond Concert Tickets

Tickets

What If I Purchase Tickets Through Brokers/Online Services/ Auctions Not Affiliated With Innsbrook After Hours?

The purchaser assumes all risk when purchasing tickets from any unauthorized individual, company, or on line auction service. Tickets deemed counterfeit or obtained by fraudulent means will be confiscated and destroyed without admission to the concert and without refund. Purchase your tickets only through the authorized Innsbrook After Hours’ ticketing website, www.ticketstobuy.com, at the door, and at local ticketing outlet locations. Ticketing locations are Home Team Grill Twin Hickory, and Party Perfect

Are Tickets Available At The Gate for Innsbrook After Hours?

Yes as long as the concert is not sold out in advance. General admission tickets are available at the gate.

What if It RAINS? Can I Get A Refund? Can I Use My Ticket At Another Show If It Rains?

All Concerts Go On As Scheduled Rain or Shine! Your safety is of concern with us and if for some reason in case of threatening emergencies the concert cannot go on we do our best to reschedule the event. Decision will be made by Innsbrook After Hours personnel.

When Can I Pick Up Tickets At The Will Call Tent?

The Will Call pickup tent will open approximately 30 minutes before opening the games on day of concerts.

Do I Have To Purchase A Ticket For My Children?

If Child is 10 And Under and with a parent/guardian holding a GA Lawn Ticket; child is free. However, due to the design of the Gold Circle All Ages must have a ticket for seating.

What forms of Payment Are Accepted at Innsbrook After Hours?

Cash, VISA, and MasterCard are accepted forms of payment at Innsbrook After Hours.

Venue

Umbrellas?

Small collapsible umbrellas are allowed. No large size PGA Tour umbrellas will be permitted.

When Can I get In Line At The Gate To Ensure The Best Possible Seats?

Innsbrook After Hours Recommends All Ticket Holders Arrive prior to or at the Opening of the Gate Time, 5pm. Gold Circle Ticket Holders Seats Are Assigned.

Where is the Will Call tent?

The Will Call tent is located near the front gate and ticket sales areas.

Is Parking Available On-site at Innsbrook After Hours?

Yes. A small parking fee may apply. However, some lots are free of charge.

What Is The Gold Circle Area?

Gold Circle is for patrons who would like reserved seating. Seats are provided in sections: Platinum, Preferred, and Reserved. These patrons are close to the stage providing for an ultimate concert experience.

What Is The Seating/Standing Policy And Rules Within The Gold Circle Area? Will People Standing/Grooving Be Asked To Sit Down In Their Seats?

Innsbrook After Hours cannot guarantee an unobstructed view. We cannot guarantee a person will not be standing in your direct view. We ask for patrons to respect one another at our shows. NOTE: Gold Circle patrons:  We guarantee your seat in the Gold Circle.

What is The Lawn Area At Innsbrook After Hours?

The lawn Area is General Admission Ticket Holders. (Lawn Grass Area Improved)

Can I Bring a Lawn Chair Or Blanket To Sit On The Lawn For Innsbrook After Hours?

Yes. Respect each others own property. We are not held responsible. NOTE: (Some shows may be subject to not allowing lawn chairs.)

Is Accessible seating provided for wheelchair seating?

Yes. Accessible seating is provided for wheelchair seating, and companion seating is also available upon request. Please purchase tickets for the event then contact our ADA Assistant regarding your needs. For additional accessibility information please call 804-423-1779.

Policy

What Is The Innsbrook After Hours Zero Tolerance Policy?

Innsbrook After Hours Has A ZERO TOLERANCE policy toward WEAPONS, ILLEGAL DRUGS/ILLEGAL DRUG USE and UNDERAGE DRINKING.
– WEAPONS POLICY: Those in Possession of Weapons/firearms, whether legal or illegal (guns, knives, mace, etc.) will be DENIED Admission to the Pavilion as well as be Asked to Take All Weapons/firearms Back To Their VEHICLE. Admission Will Only Be Granted To Those Free Of Weapons And Firearms. Those Found In Possesion Of Weapons/firearms Within the Pavilion area will Be ESCORTED From The Pavilion Without REFUND. No Exceptions.
Drug Use Policy: Any Patron Found Possessing Illegal Drugs Or Using Illegal Drugs At Innsbrook After Hours Or Anywhere On Venue Property During Show (including all parking areas) Will Be Turned Over To The Proper Legal Authority And Prosecuted To The Fullest Extent Of The Law. No Exceptions.

Are There Restrictions On What Can Be Brought In To Innsbrook After Hours?

Yes. Unless purchased inside the venue you may not bring in Food and/or Beverages, Coolers, Baskets, and Knapsacks. Pets are not allowed.

Are Cameras Allowed At Innsbrook After Hours?

Most artists do not object to small cameras. Artist Has Exclusive Rights In Image Producing. No Refunds to concert goers who choose to leave concert if artist denies their usage of their camera.

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