The purchaser assumes all risk when purchasing tickets from any unauthorized individual, company, or on line auction service. Tickets deemed counterfeit or obtained by fraudulent means will be confiscated and destroyed without admission to the concert and without refund. Purchase your tickets only through the authorized online Innsbrook After Hours’ ticketing, at the door, and at local ticketing outlet locations. (Outlet locations coming soon) For online or by the phone we use etix. By Phone: 1-800-514-ETIX (3849).

Yes, as long as the concert is not sold out in advance.

All Concerts Go On As Scheduled Rain or Shine! Your safety is of concern with us and if for some reason in case of threatening emergencies the concert cannot go on we do our best to reschedule the event. Decision is made by management and County officials.

Will Call pickup opens approximately 30 minutes prior to gates on show day.

Children 10 And Under and with a parent/guardian holding a GA Lawn Ticket are admitted free. However, due to the design of the Gold Circle All Ages must have a ticket.

Cash, VISA, MasterCard, American Express are accepted forms of payment at Innsbrook After Hours.

Small collapsible umbrellas are allowed. No large size PGA Tour umbrellas will be permitted.

Gates Open At 5PM. (unless noted)

Gates generally open a 5pm unless otherwise noted. Lines begin to form well in advance of gates. VIP and handicap are admitted 15 minutes prior to gates. However, Gold Circle ticket holders have assigned and reserved seats. (We reserve the right to change gate times)

The Will Call area is located in the main entrance tent near the front gate and ticket sales.

No Tailgating is allowed.

Yes. A small parking fee may apply. However, some lots are free of charge.

Gold Circle tickets provide patrons with assigned seats near the front of the stage in three price levels. Platinum seats encompass the first 6 rows while Preferred seats the next 16 rows and Reserved seats the last 16 rows. Upgrade Note: Platinum, Preferred, and Reserved Experience tickets include the assigned seat as well as option to VIP Experience hospitality upon checkout. (NEW FEATURE THIS YEAR)

Innsbrook After Hours cannot guarantee an unobstructed view. We cannot guarantee a person will not be standing in your direct view. We ask for patrons to respect one another at our shows. NOTE: Gold Circle patrons:  We guarantee your seat in the Gold Circle.

The lawn Area accommodates General Admission Ticket patrons.

Yes. Respect others property. We are not responsible for lost or damaged items. NOTE: (Lawn chairs may be prohibited for some shows.)

Yes. Accessible seating is provided for wheelchair seating, and companion seating is also available upon request. Please purchase tickets for the event then contact our ADA Assistant regarding your needs. For additional accessibility information please call 1-800-514-ETIX (3849).

Chits are currency at the venue used to purchase alcoholic beverages as well as food and non-alcoholic beverages. Patrons purchase CHITS inside the venue. Cash or credit cards are accepted. Chit values are $1, $3, $5, $6, and $10. Change in chits is provided at all bars. You may purchase food with cash or credit as well.

DRUGS/ILLEGAL DRUG USE and UNDERAGE DRINKING.

– WEAPONS POLICY: Weapons of ANY type, whether legal or illegal (guns, knives, mace, etc.) are strictly prohibited in the venue without exception. Patrons found to be carrying prohibited items by security at the admission gate will be advised that they can take the prohibited item(s) to their vehicle or not attend the show. (No refunds are issued for those electing to leave.) Admission is Only granted to those free of weapons and firearms. Anyone found in possession or prohibited item in the venue will be escorted from the venue without a REFUND. No Exceptions.

-DRUG USE POLICY: Any Patron Found Possessing Illegal Drugs or Using Illegal Drugs at Innsbrook after Hours or anywhere on venue property during show (including all parking areas) will be turned over to the proper legal authority and prosecuted to the fullest extent of the law. No exceptions.

-UNDERAGE DRINKING: All patrons interested in consuming alcoholic beverages must be id’d and wrist banded by authorized personnel prior to ordering any drink. Innsbrook management works in concert with ABC control agents to locate underage drinkers with false ID’s or those who have acquired wrist bands surreptitiously. Offenders will be removed from the venue and issued a summons.

Yes. Food, Beverages, Coolers, Baskets, Knapsacks, tents and pets are prohibited from entering the venue.

Professional cameras with detachable lenses are expressly prohibited as are video recording devices. Most artists do not object to small cameras. Artist Has Exclusive Rights In Image Producing. No Refunds to concert patrons who choose to leave the concert if artist denies their usage of their camera.